No light | Charging station has not been activated in the Zaptec Portal, no power from the power circuit, incorrect connection or product fault. Check the serial protection in the distribution cabinet. | |
Blue | Charging or connected to a vehicle and ready to charge | |
Green | Charging complete / Authentication OK | |
Yellow | Waiting for authorization via app or NFC/RFID card. Or awaiting Zaptec Portal Vehicle added to queue | |
Red |
Error detected. Unplug vehicle and restart the charging station. If this does not clear the red light, contact your installer. If its falshing red it means that authentication failed. Check that the RFID tag/charging card is connected to your user profile. Authentication failed – Check in the Zaptec Portal that your user has access to charge on the charging station and/or installation concerned. |
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Purple | Charger is currently performing a critical firmware update. This normally takes 3 minutes. Bluetooth is not available in this period. |