The charging station can lock the charging cable so that it cannot be removed.
This happens automatically during charging, but the cable can also be locked with the Zaptec Portal or App. To perform this action you must have owner permission of the charging station.
When this is done, the cable can not be removed until it has been unlocked by the owner of the charging station.
Locking the cable in Zaptec Portal
Log in to Zaptec Portal, and go to the settings of your charger:
Locking the cable in Zaptec App
Open the app, and find your charger: