FAQ
See the answers to our most frequently asked questions.
Zaptec chargers
- UK Smart Charging cyber security (Schedule 1)
- What do the different colour light on the Zaptec Pro mean
- Using the UK Smart Charging features
- UK Smart Charging
- Does Zaptec Pro have built-in surge protection?
- Where can I find the PIN code for my Zaptec Go?
Power management and Zaptec Sense
Miscellaneous
- Zaptec Key
- What can I do if I am experiencing issues with the Zaptec app?
- Zaptec + Tibber
- ISO 15118
- What is the difference between kW and kWh?
- How fast can the vehicle charge?