FAQ
See the answers to our most frequently asked questions.
Zaptec Go
- When I connect Zaptec Go to the Zaptec App it reports it is already added elsewhere
- Does Zaptec Go have built-in surge protection?
- Where can I find the PIN code for my Zaptec Go?
- Does Zaptec Go come with hard wire communication option?
- Is it safe to change the Zaptec Go front cover while the device is powered up?
- Can I have a Zaptec Go in a pro-installation?
Zaptec Pro
Power Management & Zaptec Sense
Miscellaneous
- Zaptec Key
- What can I do if I am experiencing issues with the Zaptec app?
- Is Renault Zoe compatible with Zaptec charger?
- Zaptec + Tibber
- Which RFID chips do the Zaptec chargers support?
- ISO 15118