FAQ
Installation
- How can I manually test the built-in RCD?
- Can you daisy chain Zaptec Pro chargers?
- Does Zaptec Go have built-in surge protection?
- Can I install the charging station myself?
- What is the recommended installation height for Zaptec chargers?
- Can I have a Zaptec Go in a pro-installation?
Charging stations
- Restart a Zaptec charger without an internet connection using the Zaptec app
- What to do when you are moving and not bringing your charger
- Where can I find the PIN code for my Zaptec Go?
- Where can I find the WiFi or PLC mac address of the charging station?
- Does Zaptec Pro have built-in surge protection?
- What do the different colour light on the Zaptec Pro mean?
Power Management & Zaptec Sense
- Can I use Eco Mode if I have Zaptec Sense?
- Does the Zaptec Sense come with a power supply?
- Who can install the Zaptec Sense?
- Which emeters does the Zaptec Sense support?
- Can Zaptec Sense get a Modbus Signal and send it to Zaptec Go?
- Does Zaptec Sense work in installations with one Zaptec Go and one Zaptec Home?